In accordance with Article 14 Paragraph 1 Sentence 1 of Regulation (EU) No. 524/2013 (Regulation on Online Dispute Resolution in Consumer Matters), we inform you that the following link will take you to a platform set up by the EU, which Consumers who have problems with online purchases are referred to the responsible arbitration boards:

https://ec.europa.eu/

We point you However, we would like to point out that we are not willing or obliged to participate in a dispute settlement procedure before a consumer arbitration board.